原打算每日更新，但是没有推荐数，因此今天粗略的将剩下的更新：
1、改差评
Dear customer,
I am very very sorry for the troubles.
We will refund to you.
Will you please change the feedback?
Wait for your good news.
Best wishes.
2、缺货，问客户是否愿意等
Dear customer,
Thanks for your order.
I am sorry to tell you, the product is suddently sold out，
We have ordered from the factory.
It still needs about X days.
Will you wait for it?
If not, we can refund.
best wishes
3、客户只是买了产品中的一个部件
Dear friend,
I checked you bought a EU plug.
Would you make sure you need the EU plug or UK plug?
Wait for your reply.
4、没有收到货，退款
So sorry, the post office may delay or lost it.
We refund to you first, is that ok?
Best wishes!
5、退款后让客户取消订单
Dear Customer,
So sorry for the trouble.
Already gave the full refund to you just now, Pls check.
And when get the refund, kindly pls go to confirm the "cancellation request" of this order. Thanks.
Best wishes.
6、客户买错货
Dear friend,
I checked you bought a case for , not .
Would you check your order record on ebay?
You may choose the wrong model when you place the order, pls check.
Best wishes!
7、客户未付款，要取消订单
Dear Customer,
Already cancelled the order for you just now,
kindly pls go to confirm the "cancellation request",
And give us 5 star and a positive feedback,
Then you will also get a positive feedback from our system automatically.
Best wishes.
8、货物有问题，问客户退款还是重发
Dear friend,
So sorry for the trouble.
Do you want us to make the resend or the refund?
Wait for your reply.
Best wishes.
9、看退货单
Dear friend,
Have you returned the item back to us?
Would you show me the postage receipt?
Then, we will refund to you. thanks
Best wishes
10、给客户发说明书
Dear friend
We have sent a manual to your mailbox:
Please check it.
It should help you.
Best wishes
11、派送不成功，需要客户自己取件
Hello friend,
The tracking information showed that your item was delivered failed, please look at the above picture.
So,please call XX Post: XXXXX, thanks
Have a nice day.
12、找不到客户的订单
Hello friend,
We didn find your order, could you please tell us your name? we will check it for you, thanks
Have a nice day.
13、发票
Dear friend,
We have sent an invoice to your mailbox:
Please check it.
Best wishes.
14、和客户确认地址，用来拖延快递时间
Dear customer,
We send to this address on -11-XX
It takes usually 2-5 working days.
Will you please make sure the address?
XXXXXXX
If there is no problem, please check your mail box, and ask the post office in the near to you, your neighbour and family member.
If you still can not find, please contact to us.
We will give you a solution.
Best wishes.
15、退款钱先让客户关闭纠纷
Ok friend,
Because we can supply half refund option in your return now, so, please help us close your return first, and then contact us to refund half money to you, thanks
Have a nice day.
16、客户没有收到货，让客户找邻居、邮政
Dear friend,
Sorry for the trouble.
Would you check if your PO box? and if your family or neighbor get it? sometimes the postman send to the wrong mail box of neighbors.
If do not, would you contact your local post office nearby who usually delivery your royal mail package if there is package under your name or address? sometimes the post office do not delivery for some reason.
If all do not have,pls contact me again, i will solve for you.
Wait for your reply.
Best wishes.
17、快递显示签收，但是客户没有收到
Hello, friend,
I tracked your item, the tracking information showed that your item has been delivered, please look at the above picture.
So,please check your mail box, and ask the post office in the near to you, your neighbour and family member, Thanks.
Best wishes.
18、货物已经卖完了
Sorry, friend,
This item is just happen to be out of stock, we can refund to you, is it ok? thanks.
Have a nice day.
19、快递自动退货了
Dear friend,
So sorry, the pacakge returned by the post office.
They do not post to your place.
We refund to you, is that ok?
Best wishes.
20、告诉客户单号，让客户跟踪
Hello friend,
This is your tracking number: .
You can track it on : XXXX
And see where your item is. thanks
Have a nice day.
21、货退回来，但是客户依旧需要货
Hello friend
Because you haven received your item due to the unknown reason, so I fear that even if we resend to you, you still can not get it, so we can refund you, is that ok? Many Thanks
Have a nice day
22、补发
Dear freind,
So sorry for you trouble.
We can resend a new transparent XXXto you.
Is that ok?
Best wishes.
23、改差评
Hello,
1. I have refunded the money to you. Please check your PayPal.
2. The feedback revision request has been sent to ebay message. Please change the feedback to positive feedback as soon as possible. Thank you.
Best wishes.
